Business and Operations Specialist

Join Transsion's dynamic team as a Business and Operations Specialist in Jakarta Raya and drive the growth of our innovative digital wallet platform. As a key technology enabler, our wallet integrates diverse third-party services including banks, e-wallets, and lifestyle partners to deliver seamless user experiences. You'll work closely with cross-functional teams to optimize operations, enhance user engagement, and ensure the platform's scalability and reliability.

With a focus on data-driven decision-making, you'll leverage tools like Google Analytics, Tableau, and Power BI to monitor key performance indicators and identify opportunities for improvement. This role offers a unique opportunity to be at the forefront of the digital payment revolution, contributing to the success of a platform that's transforming the way people manage their finances.

📋 Tanggung Jawab Pekerjaan

• Analyze and interpret business data to identify trends and opportunities for growth.
• Develop and implement strategies to optimize the digital wallet platform's performance and user engagement.
• Collaborate with cross-functional teams to integrate third-party services and ensure seamless user experiences.
• Monitor and report on key performance indicators using tools like Google Analytics, Tableau, and Power BI.
• Conduct market research to identify new opportunities and trends in the digital payment landscape.
• Develop and maintain comprehensive operational documentation and processes.
• Provide training and support to internal teams on the use of the digital wallet platform.
• Stay updated with industry trends and best practices in digital payments and operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• 3-5 years of experience in business operations, digital payments, or a related field.
• Strong analytical and problem-solving skills with a data-driven approach.
• Proficiency in using business intelligence tools like Google Analytics, Tableau, and Power BI.
• Experience in managing and analyzing large datasets.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with digital payment systems and third-party integrations.

🛠️ Keahlian

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