Front Desk Receptionist - The Ring Gym & Boxing Studio

Join LYD Bali Group as a Front Desk Receptionist at The Ring, a premier gym and boxing studio in the heart of Canggu! This is your chance to be part of a dynamic team in Bali's thriving fitness and hospitality scene. As the first point of contact for our members and guests, you'll ensure a welcoming and efficient environment. With a focus on member satisfaction and operational efficiency, you'll handle check-ins, manage memberships, and assist with front desk operations. This role offers a unique opportunity to grow in a supportive environment, with potential for career advancement in a rapidly expanding business.

At The Ring, we pride ourselves on creating a community where fitness meets passion. Our state-of-the-art facilities include modern equipment, a dedicated boxing ring, and a team of experienced trainers. As a Front Desk Receptionist, you'll play a crucial role in maintaining the high standards of service that our members expect. You'll be working alongside a passionate team that shares your commitment to excellence and customer service.

In this role, you'll handle a variety of tasks daily, from greeting members and guests to managing membership renewals and assisting with event registrations. You'll also be responsible for maintaining the front desk area, ensuring it's always clean and organized. With your excellent communication skills and attention to detail, you'll contribute to a seamless and enjoyable experience for everyone who walks through our doors.

📋 Tanggung Jawab Pekerjaan

• Greet and assist members and guests with a warm and professional demeanor.
• Handle check-ins and check-outs, including member verification and payment processing.
• Manage membership renewals, new sign-ups, and cancellations using our in-house system.
• Assist with event registrations and manage event-related inquiries.
• Maintain the front desk area, ensuring it's clean, organized, and well-stocked.
• Provide information about The Ring's facilities, classes, and services.
• Coordinate with our team to ensure smooth operations and member satisfaction.
• Handle general inquiries and resolve any issues that may arise.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front desk or receptionist role, preferably in a fitness or hospitality setting.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Familiarity with basic computer software, including Microsoft Office Suite.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Friendly and approachable demeanor, with a passion for customer service.
• Ability to work flexible hours, including evenings and weekends.
• Fluency in English, both written and spoken.

🛠️ Keahlian

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